At Dosha Bodywork & Wellness LLC, your privacy and trust are of utmost importance to us. We want you to feel completely comfortable and secure during every visit. Here's an easy-to-understand explanation of our confidentiality practices:

1. Your Personal Information Stays Private

Secure Handling: Any personal information you share with us—such as your name, contact details, health history, or any concerns discussed during your sessions—is kept strictly confidential.

Protected Records: We store your information securely and use it only to enhance your care and tailor our services to your needs.

No Unauthorized Sharing: We will never share your personal information with anyone else without your explicit permission, unless required by law (e.g., in rare situations where disclosure is necessary to prevent harm).

2. Confidential Conversations

Safe Space: Anything you share during your session remains between you and your therapist. This includes personal stories, feelings, or any other sensitive information.

Non-Judgmental Environment: Our goal is to provide a supportive atmosphere where you can freely express yourself without fear of judgment or disclosure.

3. Professional Commitment

Ethical Standards: We adhere to strict professional ethics and guidelines that prioritize client confidentiality at all times.

Continuous Training: Our team stays updated on best practices to ensure your information is always handled responsibly.

4. Your Rights and Control

Access and Updates: You have the right to access your personal information in our records at any time. If you wish to review or update your details, we're here to assist you.

Open Communication: Feel free to ask questions or express any concerns about our confidentiality practices. Your comfort and understanding are important to us.

Why Confidentiality Matters

Builds Trust: Knowing that your information is secure allows you to relax and fully benefit from your session.

Personalized Care: Confidentiality enables open communication, allowing us to tailor our services to your specific needs.

Peace of Mind: Protecting your privacy ensures that you can focus on your well-being without any worries.

We're Here for You

Your trust is the foundation of our relationship. By safeguarding your personal information, we aim to provide a relaxing and healing environment where you feel valued and respected.

anthony@doshabodyworkwellness.com

At Dosha Bodywork & Wellness LLC ("we," "us," or "our"), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, interact with us, or use our services. By accessing our services, you agree to the terms outlined in this policy.

1. Introduction

Purpose: To inform you about our practices regarding the collection and use of personal information.

Scope: This policy applies to all clients, visitors to our website, and users of our services.

2. Information We Collect

A. Personal Information

We may collect the following types of personal information:

Contact Information:

• Name
• Address
• Phone number
• Email address
• Demographic Information:
• Date of birth
• Gender
• Identification Information:
• Driver's license number (if required)
• Payment Information:
• Credit or debit card details
• Billing address
• Health Information:
• Medical history
• Current health conditions
• Medications
• Allergies
• Treatment preferences
• Appointment Information:
• Dates and times of appointments
• Services requested or provided

B. Non-Personal Information

Website Usage Data:

• IP address
• Browser type
• Pages visited
• Time spent on pages
• Cookies and similar technologies

3. How We Collect Information

A. Directly from You

• During Appointments: Information provided verbally or through intake forms.
• Online Forms: When you fill out forms on our website (e.g., contact forms, appointment requests).
• Email and Phone Communications: Information provided when you contact us.

B. Automatically

• Cookies: Small files stored on your device to enhance website functionality.
• Web Beacons: Pixel tags used to track user interaction with emails and website content.
• Analytics Services: Third-party services (e.g., Google Analytics) that collect usage data.

C. From Third Parties

• Referral Sources: Information from other healthcare providers or referral partners.
• Social Media Platforms: If you interact with us through social media.

4. Use of Information

We use your information for the following purposes:

A. Service Delivery

• Scheduling Appointments: Managing bookings and confirmations.
• Providing Services: Tailoring massage therapy sessions to your needs.
• Payment Processing: Handling transactions securely.

B. Communication

• Administrative Messages: Appointment reminders, updates, and service-related communications.
• Marketing Communications: Newsletters, promotions, and special offers (with your consent).

C. Compliance and Legal Obligations

• Regulatory Compliance: Adhering to state and federal laws, including health regulations.
• Legal Proceedings: Responding to court orders or legal processes.

D. Improvement of Services

• Feedback Collection: Gathering insights to enhance our services.
• Data Analysis: Understanding client preferences and trends.

5. Disclosure of Information

We may share your information under the following circumstances:

A. With Your Consent

• Referrals: Sharing information with other healthcare providers at your request.
• Testimonials: Using your feedback with explicit permission.

B. Service Providers

Third-Party Vendors: Companies that assist with payment processing, scheduling, or marketing. They are required to protect your information.

C. Legal Requirements

• Compliance with Laws: When disclosure is necessary to comply with legal obligations.
• Protection of Rights: To protect the rights, property, or safety of our business, clients, or others.

6. Data Security

A. Security Measures

• Encryption: Protecting data transmission through SSL/TLS encryption.
• Access Controls: Limiting access to personal information to authorized personnel only.
• Physical Security: Securing physical records in locked cabinets or secure facilities.
• Regular Assessments: Monitoring and updating security practices.

B. Your Responsibilities

• Password Protection: Keeping your account credentials confidential.
• Secure Devices: Ensuring your devices are protected when accessing our services.

7. Data Retention

• Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• Destruction of Data: Securely disposing of information that is no longer needed.

8. Your Rights and Choices

A. Access and Correction

• Right to Access: You may request access to your personal information.
• Right to Correct: You can request corrections to inaccurate or incomplete information.

B. Opt-Out

• Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions.
• Cookies: Adjust your browser settings to refuse cookies, though this may affect website functionality.

C. Deletion Requests

• Right to Erasure: Under certain circumstances, you may request the deletion of your personal information.

D. Restriction of Processing

• Right to Restrict: You can request that we limit the processing of your personal information under specific conditions.

E. Data Portability

• Right to Transfer: Request to receive your personal data in a structured, commonly used format.

9. Children's Privacy

• Age Restrictions: Our services are not intended for individuals under the age of 18 without parental consent.
• Parental Involvement: For minors receiving services, we require consent from a parent or legal guardian.

10. Third-Party Links

• External Websites: Our website may contain links to third-party sites. We are not responsible for their privacy practices.
• Review Policies: We encourage you to review the privacy policies of any external sites you visit.

11. International Users

• Data Transfer: If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the U.S.
• Consent to Transfer: By using our services, you consent to this transfer.

12. Changes to This Privacy Policy

• Updates: We may update this policy periodically. Changes will be effective upon posting the revised policy.
• Notification: We will notify you of significant changes through our website or direct communication.
• Review Periodically: We encourage you to review this policy regularly.

13. Legal Compliance

A. Health Insurance Portability and Accountability Act (HIPAA)

Applicability: While we strive to maintain confidentiality, massage therapy practices may not be covered entities under HIPAA. However, we treat your health information with the highest standards of privacy.

B. State Laws

North Carolina Privacy Laws: We comply with state regulations regarding the protection of personal information.

By using our services or providing your personal information, you consent to the collection and use of your information as described in this Privacy Policy.

Thank you for trusting Dosha Bodywork & Wellness LLC with your personal information. We are committed to protecting your privacy and providing you with exceptional service.

anthony@doshabodyworkwellness.com